.PLAYERNET GAMES. (REFERRED TO HEREIN AS “PLAYERNET”), A EUROPEAN COMPANY ADHERING TO THE SAFE HARBOR PRINCIPLES, RESPECT THE PRIVACY RIGHTS OF THEIR ON-LINE VISITORS AND RECOGNIZE THE IMPORTANCE OF PROVIDING A SECURE ENVIRONMENT FOR THE INFORMATION THEY COLLECT.
1. What personal information we collect and how we use it?
PlayerNet only collects personal information in accordance with the applicable laws. An on-line visitor generally submits data to PlayerNet for the following purposes: (1) to purchase goods and services from our on-line stores; (2) to register for a product or an account, or to participate in network games; (3) to access personalized services for players; (4) to register a warranty; (5) to enter a competition; (6) to register a complaint; (7) for customer service or technical support; (8) a site visit, (9) use of the forums; and/or (10) eCards and Recruit-a-Friend e-mails.
For the purposes outlined above, PlayerNet may require that you submit certain personal information, which may include your name, your email address, your age and/or your date of birth. We do not require this information if you are just visiting our sites, but you may be unable to access certain areas of the sites or use certain features, such as the forums, without registering, or receive certain materials such as our information bulletins without providing a certain amount of personal information.
Any visitors purchasing products or services will be required to submit additional information, such as a valid credit card number and credit card expiration date. PlayerNet has adopted the PCI Data Security Standard (PCI DSS). The PCI DSS is a multifaceted security standard that includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. This comprehensive standard is intended to help organizations proactively protect customer account data; particularly with regard to credit card payments (for more information regarding the PCI DSS please click here). We will only collect, store and/or use your credit card data in accordance with the PCI DSS.
2. What other information we will collect and how we will use it?
Your web browser or your client software will forward to PlayerNet geographical information, data concerning your computer (e.g. capabilities, game data processing, and browser type,) and data concerning the way you use the products and services (e.g. log in and log out time). PlayerNet will use this data to generate aggregate statistics about its user community. In addition, PlayerNet will use such information for security, system integrity (the prevention of hacking, cheats, etc.), or enforcement purposes. Please note that the use of your data may differ from product to product and from service to service. Please review the game specific documentation. We will sometimes link this information with your personal information if we feel that the conditions of use have been violated or at the request of the legal authorities.
PlayerNet will also ask you to enter a user name and a password. We would ask that you do not use your real name, the name of another person, or a name protected by copyright or trademark as a user name.
Your browsing behaviour through PlayerNet websites may also be stored by our system to analyse and to generate statistics.
If you are a registered user, your information will be stored in PlayerNet’s databases to customize the website for you, to provide customized information about PlayerNet and its affiliates or third party products for you, as well as for other commercial or publicity purposes.
3. What are cookies and how do we use them?
Cookies are small data files sent to your hard disk from the Internet sites you visit. Any cookies stored on your computer can be used to recall details such as your previous registration or authentication.
Most web browsers are set to accept cookies. You can block cookies or set your browser to receive a warning message before any cookies are saved onto your PC. If you would prefer not to have any cookies installed on your hard drive, we recommend that you consult your browser documentation or the help window for more information. Cookies may, however, be necessary for running certain applications on our sites and blocking them may result in your being unable to access certain applications.
4. What IP (Internet Protocol) addresses are and how we use them?
An IP address is the number assigned to your local network by your Internet Service Provider (“ISP”). PlayerNet may require these IP addresses for account authentication, system administration purposes, or for sending out information collectively. PlayerNet may also use IP addresses to limit the use of its servers by any other system in order to avoid any misuse of its servers.
We may sometimes use these IP addresses and associate them with a particular account or user if we feel that the conditions of use have been violated or at the request of the legal authorities.
5. Who collects, processes and uses your information?
When you visit a PlayerNet site and you are asked to provide information, you only share this information with PlayerNet except where clearly indicated to the contrary. Some services are, however, provided in conjunction with affiliated companies, and for the provision of these services, PlayerNet may share your personal information with its affiliated companies, in particular PlayerNet . If a company other than PlayerNet receives your personal data, you will be notified before this operation takes place. In any case, the transfer of personal data to another company will only be carried out with your express authorization.
The information you enter on forms on PlayerNet’s websites will only be sent to PlayerNet once you have clicked the “Send” or the “OK” button. You can halt the transfer of data at any time by quitting the form screen, i.e. by closing your web browser prior to clicking the “Send” or the “OK” buttons; no information will then be sent to PlayerNet.
6. How your personal information could be used?
The personal data you submit to PlayerNet allows us to process your orders, and provide you with the game, customer, and technical support services, and, if you wish, to inform you of our new products, updates and/or competitions, promotional offers and special events.
With your consent, we can also send your personal information to other companies or organisations who offer products which may be of interest to you.
Finally, we can use your personal data to generate internal statistics for marketing, consumer profiles or demographic research, etc. to tailor our products and services to satisfy your requirements. Our aim is to better understand and serve our clients.
7. With whom we may share your information?
As a general rule, PlayerNet will not forward your information to a third party without your permission. However, we may divulge this data to third party vendors in response to a product order or to add you to a vendor’s commercial bulletin circulation list. In some cases, we can also disclose this information if our License Agreements or Terms of Service have been violated or if, in all good faith, we judge it is legally justified.
As with any business, your personal information is also an asset of PlayerNet and will become part of our normal business records. As such, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to PlayerNet’s successor or assignee.
8. What your rights are concerning the collection, use and distribution of your personal data?
PlayerNet allows you to monitor the way in which we use the personal information we obtain. Any promotional materials which PlayerNet may send to you (e.g. “newsletters” or “information bulletins”) contain internal mechanisms that allow you to block future mailings (Opt-out).
You can also contact us if you wish to change the way in which we use your personal information.
You can contact us at .PlayerNet Support. Please state which services or publications you no longer wish to receive so that we can respond to your needs more effectively.
9. What level of security is applied to your personal information?
PlayerNet deems it a point of honour that the information you send us should be protected and should remain in its original form, i.e. unaltered. In this respect, access to all private data is strictly monitored. Furthermore, we will do our utmost to ensure that the third parties to whom we may forward this information provide sufficient guaranties of security with regard to this personal information.
10. What you should do if you have any questions or complaints?
If you have any questions or complaints, please open a ticket at .PlayerNet Support
11. Note to parents
We feel under a particular obligation to protect information obtained from young children. We would strongly urge parents to instruct their children never to disclose their real name, their address or their telephone number while they are on-line without prior permission. No information should be transmitted to PlayerNet by minors aged 12 years or under. PlayerNet commits to never knowingly processing data provided by minors aged 12 years or under.
Minors under 18 years of age should not order or subscribe to any paid service on-line without the permission of their parents or guardians. We would ask parents and guardians to be particularly vigilant and to ensure that their minors do not transgress when using our sites or on-line services.